Dear iPhone 4 Users,
The iPhone 4 has been the most successful product launch in Apple ’s history. It has been judged by reviewers around the world to be the best smartphone ever, and users have told us that they love it. So we were surprised when we read reports of reception problems, and we immediately began investigating them. Here is what we have learned.
To start with, gripping almost any mobile phone in certain ways will reduce its reception (more…)

Most notably, users have pointed out to the loss in signal reception when they are in contact with the iPhone 's antenna band. The issue received widespread coverage after Steve Jobs had noted in an email response to a customer that such issues were a ”
.
Not surprisingly, competitors have now been harping on this perceived weakness of iPhone 4 in marketing their upcoming products. In a recently published full page ad on The New York Times (more…)

Boy Genius Report has published the details of the internal training document, which provides the procedure that AppleCare reps have been asked to follow:
1. Keep all of the positioning statements in the BN handy – your tone when delivering this information is important.
a. The iPhone 4’s wireless performance is the best we have ever shipped. Our testing shows that iPhone 4’s overall antenna performance is better than iPhone 3GS.
b. Gripping (more…)

Gripping any phone will result in some attenuation of its antenna performance, with certain places being worse than others depending on the placement of the antennas. This is a fact of life for every wireless phone. If you ever experience this on your iPhone 4, avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band, or simply use one of many available cases.
Steve Jobs had also responded to (more…)

Macrumors is reporting that one of their readers sent an email to Steve Jobs complaining about the issue and to find out Apple ’s policy on giving free bumper cases to address the issue.
There are no reception issues. Stay Tuned.
Gripping any phone will result in some attenuation of its antenna performance, with certain places being worse than others depending on the placement of the antennas. This is a fact of life for every wireless phone. (more…)

. Steve Jobs had revealed during his Keynote address at WWDC that the stainless steel bands around the
” of the device that house the iPhone 's antenna system.
We were hoping that the new antenna system will fix the network connectivity issues resulting in fewer dropped calls that has plagued iPhone users until now (at least AT&T's iPhone customers). But things don’t look good if you take a look at the videos below:
One user has reported (more…)