According to the report, the issue was first taken up with AT&T, and he was told that things were perfect from their end and it was probably a problem with his handset. The Apple Genius Bar at the SoHo Apple retail store who later tested his iPhone to find a drop call rate of 22% told him that this was pretty above average since the average drop call rate in the New York City area was close to 30%. Here is the complete transcript of their report
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