iPhone 5 scratches ‘normal,’ Apple VP reportedly says

Uncategorized | Wednesday September 19 2012 1:58 AM | Comments (0) Tags: , , , , ,

iPhone 5 scratches normal, Apple VP reportedly says

This image from MacRumors forum user MMM.PWR shows a scratch on the bottom corner of a new iPhone 5.

(Credit:
MMM.PWR)

Apple has reportedly responded to at least one complaint about the scratches and chips being discovered on the iPhone 5.

“Any aluminum product may scratch or chip with use, exposing its natural silver color,” Apple Senior Marketing VP Phil Schiller said in an e-mail, according to 9to5Mac. “That is normal.”

Schiller apparently made the comment in an e-mail sent in response to iPhone 5 user “Alex.” E-mailing Schiller that he loves his new iPhone , Alex asked about the scuffs, scratches, and marks appearing around the band and wondered if Apple had plans to fix the problem. Schiller’s e-mail was received and its headers reportedly verified by 9to5Mac to authenticate the Apple VP as the source.

Soon after the iPhone 5 went on sale last Friday, users started filling up discussion forums and social networks with reports of scratches and nicks on their brand-new phones. People say they’ve noticed the defects around the aluminum band surrounding the phone, with the issue more … [Read more]

iPhone 5 scratches normal, Apple VP reportedly says

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