How to tell Apple about a mistake in its Maps app

Uncategorized | Tuesday September 25 2012 12:08 AM | Comments (0) Tags: , , , ,

How to tell Apple about a mistake in its Maps app

Screenshot by Lance Whitney/CNET)

Spot a mistake in Apple ‘s Maps app? Instead of just getting mad, you can report the problem to Apple .

The iPhone maker took it on the chin last week after users uncovered a slew of gaffes in the new app. Errors such as missing cities, mislabeled locations, incorrect pins, and duplicate islands prompted people to give the app a collective thumbs down.

Users who search for a specific city or landmark and find an error can at least alert Apple to the glitch. To do so, tap on the right arrow or information icon next to the pinned area to bring up the Location page. At the bottom of the page, tap on the Report a Problem link.

A menu pops up with four choices: Information is incorrect; Pin is at incorrect location; Place does not exist, or My problem isn’t listed. Tap on the choice that best matches the problem and then tap Next. Depending on the option you chose, another screen appears asking you for further details until finally you can send your report to Apple .

What does Apple do with the data you send it? CNET contacted the company for comment and will update the story if we get more information.

But since Apple is under the gun to imp… [Read more]

How to tell Apple about a mistake in its Maps app

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