iPhone OS 3.1.3 users unable to download new apps

iPhone,iPod | Friday December 16 2011 8:59 AM | Comments (0) Tags: , , , ,

iPhone OS 3.1.3 users unable to download new apps

iPhone users stuck on version 3.1.3 say they can no longer download new apps.

(Credit:
Apple )

iPhone owners still running OS 3.1.3 are apparently bumping into trouble trying to download new apps from Apple ‘s App Store.

Several users of the older OS have chimed in on Apple ‘s Support Communities reporting that they can update existing apps and sync apps from iTunes to their phones. But they can’t install new apps directly to their devices.

One commenter described the problem in part as follows:

Whenever I go into a specific app in the app store, none of the buttons work properly. 1) clicking on the price no longer downloads the app, 2) the ratings button does nothing, 3) the ‘tell a friend’ and ‘git this app’ buttons jump back to the top of the app window, 4) pictures usually don’t show up…

The issue seemed to start around December 15 and apparently is still causing headaches.

The glitch affects both iPhone and iPod Touch units running OS 3.1.3 and, in some cases, earlier versions of 3.x. However, at least one user reported the same issue with an iPhone 4S. And CNET senior editor Bridget Carey also ran into this problem on her iPhone 4S, explaining that she had to back up her phone and then restore it to get the app downloads to work again.

But a restore doesn’t necessarily do the trick… [Read more]

iPhone OS 3.1.3 users unable to download new apps

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