Apple’s Dead Pixel Policy For iPhone, iPad Revealed

News | Wednesday November 3 2010 10:00 AM | Comments (0) Tags: , , , , , ,

This document is designed to make life easier for Mac Geniuses at the Apple Store who would diagnose the issue and will recommend the next course of action.
As you can see in the image below the table shows the acceptable number of pixel anomalies for each product range. Interestingly, Apple hasn't named any products here.
Since most Apple gadgets with a screen use LCD technology, all we need here are the screen sizes – which in itself is a good clue. For all Apple gadgets that has screen sizes ranging from 1 to 3.5- inches (i.e. iPods and iPhones), even one dead pixel should warrant a replacement. Going up the screen size ladder, we have the
with its 9.7 inch screen that could have up to three dead pixels. If the number is higher than this, your iPad iseligible tobe either replaced or repaired.
Thetable also outlines the allowable numbers of pixel anomalies for Apple ’s MacBook, MacBook Pro, iMac and Cinema Display lines.
That said, what is pertinent to note here is that at the end of the day, the approval forreplacement is up to a Mac Genius.
Have you had any issues with Apple 's replacement procedure when it comes to issues related to dead pixels? Do you think Apple 's policy of replacement and repairs are reasonable enough?

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