Verizon Hiring Call Center Staff For iPhone Launch?

News | Wednesday October 20 2010 7:16 AM | Comments (0) Tags: , , , , , ,

Close on the heels of that report, CNET has in arecent post reportedthat Verizon is also hiring call center staff “by the hundreds” through third party hiring companies like Teleperformance and Ryla – both of which have previous experience of supporting Verizon customers.
A Teleperformance call center in Augusta, Georgia is looking to double its employees “
for a major wireless company that we have secured a new line of business, one of our existing clients
,” according to Marcie Ballard, Vice President of recruiting for Teleperformance.Although Ballard did not reveal the name of the client, it is likely to be Verizon.
Apart from that, Careerbuilder too has recent postings for positions for
“either a wireless, cell phone, or communications company
,” with additional positions offering technical support for
Rumors regarding Verizon's expansion comes at a time when rival AT&T has inched closer to the former in the race for becoming the largest wireless provider in the US. Verizon, which has 93.2 million customers is now just ahead of AT&T, which boasts of 92.8 million subscribers. Besides, AT&T has been growing faster courtesy Apple 's iPhone thereby increasing the chances of it overtaking Verizon soon.
Do you think the arrival of the iPhone on Verizon would help it maintain theleadover AT&T?

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