iPhone 4 Users Reporting Bluetooth Problems

News | Wednesday August 18 2010 7:14 PM | Comments (0) Tags: , , , ,

One of our readers, Greg has written to us about his experience:
“I received my iPhone 4 and paired up my Bluetooth devices. I have two Motorola mono headsets, a Jawbone, a stereo Altec Lansing, and a stereo Motorola Bluetooth. I have tried all the devices and everyone I talk to exclaims they can not understand me. They say the sound is muffled, weak and distorted. If I answer the phone and then connect the Bluetooth device the audio is even worse. I use Bluetooth exclusively and my iPhone 4 is of no use to me. I had to switch back to my 3GS so I can use Bluetooth.”
A thread on Apple 's discussion board about this issue has been seeing a lot of activity in the past few days. Apparently, folks at Apple Genius bar too have been unable to solve the problem.A forum member from Singapore complains:
I'm having the exact same problem. Ever since iPhone 4 was released in Singapore on 30th July, i've tried in vain to use my Plantronics Discovery 925 with it. This is the same Bluetooth earpiece I used with my previous phone, which was the iPhone 2G
Problems include..
1. Very muffled
2. Distorted signal
3. Dropped calls.
None of this happens when i'm off my earpiece, and it is very frustrating while driving.
“Yesterday, myself & a Genius Bar Tech tested several BT headset brands & two iPhone 4s. We both witnessed that turning the BT headset from OFF to ON durning a call and then switching from phone to BT will cause poor sound quality 100% of the time. He simply said this will have to be something fixed in an a future update.”
. While Greg tells us that he does not face the issue on his
, some users seem to have started noticing this issue on their iPhone 3GS only after upgrading to the new version of the operating system. Also, while the
does not seem to have fixed this issue, Apple Support staff appear to have however acknowledged the problem and have indicated to a few customers that an update is on the way.
Are you facing similar issues with Bluetooth on your iPhone 4? Tell us your experience in the comments below.
Thanks Greg for the heads up!

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