RIM, Nokia, HTC And Motorola Respond To Apple’s Claim That Every Smartphone Has A Weak Spot

News | Sunday July 11 2010 7:39 PM | Comments (0) Tags: , , , , , , , , ,

At the press conference, Steve Jobs explained that they’ve got to the heart of the problem, and that is smartphone have weak spots, which was a challenge not just for Apple but also for the entire mobile industry.
Not surprisingly, this hasn’t gone down too well with Apple ’s competitors. RIM, Nokia, HTC and Motorola have fired back at Apple for drawing them into the antenna issue.
Mike Lazaridis and Jim Balsillie, RIM’s co-CEOs issued the following statement:
Apple ’s attempt to draw RIM into Apple ’s self-made debacle is unacceptable. Apple ’s claims about RIM products appear to be deliberate attempts to distort the public’s understanding of an antenna design issue and to deflect attention from Apple ’s difficult situation. RIM is a global leader in antenna design and has been successfully designing industry-leading wireless data products with efficient and effective radio performance for over 20 years. During that time, RIM has avoided designs like the one Apple used in the iPhone 4 and instead has used innovative designs which reduce the risk for dropped calls, especially in areas of lower coverage. One thing is for certain, RIM’s customers don’t need to use a case for their BlackBerry smartphone to maintain proper connectivity. Apple clearly made certain design decisions and it should take responsibility for these decisions rather than trying to draw RIM and others into a situation that relates specifically to Apple .
“Antenna design is a complex subject and has been a core competence at Nokia for decades, across hundreds of phone models. Nokia was the pioneer in internal antennas; the Nokia 8810, launched in 1998, was the first commercial phone with this feature.
Nokia has invested thousands of man hours in studying human behavior, including how people hold their phones for calls, music playing, web browsing and so on. As you would expect from a company focused on connecting people, we prioritize antenna performance over physical design if they are ever in conflict.
In general, antenna performance of a mobile device/phone may be affected with a tight grip, depending on how the device is held. That's why Nokia designs our phones to ensure acceptable performance in all real life cases, for example when the phone is held in either hand. Nokia has invested thousands of man hours in studying how people hold their phones and allows for this in designs, for example by having antennas both at the top and bottom of the phone and by careful selection of materials and their use in the mechanical design.”
HTC hasn’t responded with an official comment but Eric Lin, global head of PR at HTC revealed that they had very few complaints about signal or antenna problems on the HTC Droid Eris.
“Approximately .016% of customers, we have had very few complaints about signal or antenna problems on the Eris.”
Sanjay Jha, co-CEO of Motorola said in a statement:
“It is common knowledge in the industry that antennas on the outside of products have known issues, and despite the fact that they lead to smaller phones we have avoided them because consumers don't like being told how to hold the phone.
While the whole industry has to deal with phones being held in different ways, it is disingenuous to suggest that all phones perform equally. In our own testing we have found that Droid X performs much better than iPhone 4 when held by consumers.”
We expect Samsung to respond as well as Apple had demoed Samsung Omania II drop signal strength when it is gripped in a certain way.We don’t think this will be the last we’ve heard from Apple ’s competitors.
But one thing is clear, due to the
reception saga any smartphone that is released going forward will be closely scrutinized for antenna issues.
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